Privacy policy

Last Updated: 08/12/2025

This Privacy Policy explains how Suvio (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, make a purchase from suvio.store (“the Site”), or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy. Please read it carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with the revised “Last Updated” date.

2. Information We Collect

A. Information You Provide Directly

Full name
Billing and shipping address
Email address
Phone number
Order details (product purchased, payment confirmation, delivery information)
Account login details (if you create an account)
Communications with our customer support team

B. Information Collected Automatically

IP address, browser type, and device information
Pages you visit and how you interact with our Site
Cookies and similar tracking technologies (see Section 4)

C. Information from Third Parties

Payment processors (for payment confirmation)
Shipping providers (for delivery status)
Marketing partners (if you opt-in to promotions)

3. How We Use Your Information

We use your information for purposes including:

Processing and fulfilling orders
Managing your account and delivering customer support
Sending updates, promotions, and marketing materials (with your consent)
Preventing fraudulent activity and ensuring website security
Improving our products, services, and website performance
Complying with legal obligations

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, remember preferences, and analyze site performance.

You can manage or disable cookies via your browser settings.
Blocking cookies may limit some features of the Site.

5. How We Share Your Information

We do not sell your personal information. We may share it only with:

Service Providers: Payment processors, shipping carriers, IT support, and marketing platforms that help us operate the Site.
Business Partners: If you opt into joint marketing offers.
Legal Authorities: When required by law or to protect our legal rights.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Request a copy of your personal data
Opt out of marketing communications
Withdraw consent where applicable
Restrict or object to certain processing activities

You may exercise your rights by contacting us using the details below. We may ask for identity verification before fulfilling requests.

7. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:

Suvio
Address:500 SW 145th Ave #247
Pembroke Pines, FL 33027, USA
Email: contact@suvio.store
Phone: +1 (607) 368-1814
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)
Response Time: Most inquiries are answered within 24–48 business hours.